Orders and delivery
Your templates are emailed within 24 hours of payment. Nothing received? Check your spam folder, then email us with your order number.
Contact
Contact us
A question about a pass, a delivery or a refund? Email us: a real person will get back to you.
- Reply within 48 business hours
- Monday to Friday
- English and French
Customer support
support@kalocv.comHow can we help?
Refunds
You did not receive your files or cannot download them? Our 14-day guarantee has you covered.
Personal data
To access, correct or delete your data, email us from the address concerned.
For a faster reply
- Your order number (shown on your Creem receipt)
- The email address used at checkout
- The pass concerned and a description of the issue
Payments and invoices
Payments, invoices and taxes are handled by Creem, our authorized reseller (Merchant of Record). Your Creem receipt includes your order number and purchase details.
Who is behind KaloCV?
KaloCV is run by Omar Kouhhiz, an individual based in Taza, Morocco.
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